Service Desk Support Resume

Resume Summary IT Help Desk Specialist with 6 years of hands-on experience delivering technical support managing IT operations and supporting users with a variety of technical issues.

Service desk support resume. PC supportrepair experience Network Essentials experience Strong interpersonal and communications skills. Check out real resumes from actual people. A typical sample IT Help Desk Support Resume highlights duties such as providing technical assistance through phone or email performing remote troubleshooting service through diagnostic techniques.

Trained 100 non-IT employees on how to analyze repair failures of hardwaresoftware. Help Desk Support Resume Examples. Customized samples based on the most contacted Help Desk Associate resumes from over 100 million resumes on file.

Help Desk Support Resume Sample and Required Skills. The following resume template can be also utilized for an IT help desk support analyst help desk technical support and help desk assistant. Sample resumes in this field indicate such skills as opening service requests facilitating the transfer of calls between operational units and updating service requests to resolution by working with.

Handled more than 50 calls and 50 emails on a daily basis ensuring the quality of customer support was at the highest level possible. Help desk support is one of those career fields where you dont necessarily need a bachelors degree. Many employers will hire candidates with associates degrees especially if they have proven customer-service skills attentive listening skills strong speaking and writing talents and the ability to trouble-shoot simple and complex computer issues.

Save Time and Find it Here. Assists in developing long-term strategies and capacity planning for meeting future desktop hardware needs. Basic understanding of Local and Wide Area network architectures and capabilities including understanding of Citrix Thin client architectures.

Now show the hiring team you can handle it all with a. Architect for implementation of Incident Problem and Service Request Management processes using CA Service Desk r127 Service Catalog r127and IT Process Automation r31. Write an engaging Help Desk Associate resume using Indeeds library of free resume examples and templates.